Plan Terms & Conditions

• This is NOT dental insurance, but a savings plan. It cannot be used in conjunction with dental insurance or other discounts. This plan is only valid at this dental office. Care from other providers or specialists is not included. Plan fees are subject to change.
• Your account MUST have a ZERO balance if you are a current patient enrolling in the Wellness Plan.
• The plan is not retroactive and will become effective on the enrollment date.
• It is the member’s responsibility to utilize the services included in this agreement within their plan year limit. Any unused benefits will not be carried over or refunded, and the plan is non-transferable.
• It is the patient’s responsibility to inform Celestial Dental Spa of changes in billing information due to expired credit/debit cards, etc. Expired cards are not a valid reason for non-payment. If we cannot process a member’s monthly credit card, the Wellness Plan is VOID until payment is made. Any unused benefits during this time are relinquished. Any scheduled future appointments will be canceled and cannot be rescheduled until the account is in good standing.
• In exchange for the care provided under this plan, the covered member agrees to pay all balances in full at the time of treatment. If treatment is not paid in FULL at the time of service, the treatment discount is void.
• If Care Credit, Lending Club, etc., are used, the discount on the plan will be void.
• The member can opt out of the plan for a full refund within 30 days of enrollment, as long as treatment has not started. If ANY treatment has been performed or if 30 days from enrollment have lapsed, NO refund will be given.
• Services are based on a plan year. The full membership fee is due on the enrollment date, and eligibility will begin at that time, remaining active for one year. There are no waiting periods. With the credit card on file, your annual membership will be automatically renewed at the end of each plan year. You will be notified by email before your yearly renewal.
• If appointments are broken without 48 hours’ prior notice, a cancellation fee may apply.